FAQS

Will ePAC CMMS work on a computer running Windows XP?

Yes, ePAC CMMS will run on Windows XP, Vista and Windows 7 (32 bit).

Will I need to install ePAC CMMS on a server?

No, ePAC CMMS should be installed on a workstation and may not require any IT assistance to install.

Do I need to own a copy of Microsoft Access to run ePAC CMMS?

No, we provide both a database and a runtime application so that the end user does not need to have MS Access in order to use ePAC.

Am I limited to the number of records that I can create?

No, with the purchase of ePAC CMMS you can create unlimited records in every module.

Does the software really come with all the features listed, or will I need to buy additional modules or features?

ePAC 6.2 CMMS is a fully functional CMMS and includes all of the features listed on the product page. No additional purchase is required.

If I need additional functionality or need to add more users, can I upgrade ePAC CMMS?

Yes, if you decide that you need additional features that are offered in our newest version or if you need to add more users, simply contact our sales (sales@epacst.com) or support (support@epacst.com) team to assist with the easy migration.

Is training available?

Yes, we offer two training packages: two hour blocks of online training or onsite training is available. One of our support team members would be able to assist in setting up either option if desired.

Once I purchase ePAC, how long will it take me to get it "up and running"?

It is our experience that most users can start creating and processing work orders within one week of purchase and installation of the software

Recommended System
Specifications for EPAC

Software:

• Operating Systems: Microsoft XP/Vista (32 Bit)/Windows 7 (32 Bit)
• Databases: Microsoft Access 2000/2003/2007 (MS Access is only required if end user wants to build custom reports)

Recommended Minimum Hardware:

• Workstation PC: 800 MHz or above
• 1 GB RAM
• Storage: 1 GB